network infrastructure technician resume

List the name of the institution, degree type and when you're expecting to graduate. Network Infrastructure Technician December 2003 to January 2007 United States Air Force - Beale Afb, CA. Cable Infrastructure Technician Resume Examples & Samples Installation of fiber optic cabling systems, transport equipment and fiber optic cables Able to safely and efficiently work independently and within … Participates in any out of hours support activities and learns from senior colleagues, Can use TSO, write basic JCL, understand and perform basic activities in scheduling and code management tools. Especially considering you have such a short time to impress anyways. This involves taking a lead role in proper balancing and prioritization of more complex workflow in order to optimize utilization of resources to meet customer requirements. Interacts on a daily basis with internal and external customers, and/or vendors, support staff, and customer engineers for hardware maintenance, 1-3 years of experience in Information Technology, Assists in performing quality control and accounting checks on all less complex output. Performed desktop support, Windows deployment, hardware maintenance to increase computer performance for end users. Able to access and check job output (SDSF, VPW, EOSD, etc), Successfully lead a geographically dispersed installation team using project management skills; manage assignment across the team, Perform design, implementation, testing and troubleshooting of both copper and optical fiber for inside and outside cable plants, Plan, perform and/or assist in installing and maintaining voice, video, and data cable systems, Coordinate maintenance and installation of copper and fiber-optic cable plants, patch panels, and inter-connects, Physically install shielded and unshielded Category 3, Category 5, Enhanced Category 5, Category 6 copper; and Single and Multi-mode fiber-optic cable distribution systems, Installation from outlets to distribution point, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry and DOD standards, Troubleshoot and resolve network media and components, Monitor health and performance of the network cabling and take corrective actions as necessary. Provided technical troubleshooting and configuration information/support and solve technical problems on a variety of hardware and software platforms. for the purpose of ensuring the availability of, Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability, Basic – Intermediate – Advanced math skills, Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes, Strong analytical and problem solving skills, WBIMB (Message Broker) (v2.1, v5, v6, v7), SSL encryption and certificate management, OS - UNIX (primarily RedHat/AIX), Windows), IBM Tivoli Monitoring/Omegamon/ Wily MQ power pack, OS – Mainframe ,Tandem (AS400/HP Nonstop), 2 year College minimum in related technology field (Computer, Engineering, Science, etc.) Takes a lead role performing more complex work accordingly through the use of printers, automated mailing systems, sorters, and Jet Vision equipment. ), Knowledge of Microsoft Active Directory inc. When you're applying for a job you want to keep in mind that any experience you list should be relevant to the position you're applying to. Try to present your experience in terms of achievements, not responsibilities. Active Directory Security and Distribution Groups, Organisation Units and Group Policy, Installation of software packages via a variety of tools e.g. If you have multiple advanced degrees, such as Master's or Doctoral degrees, rank them with the highest degrees first. Address: If you're applying to a local area, it's a good idea to put your complete address here. Filter by location to see Infrastructure Technician salaries in your area. Let yours stand out, and try not to sound too boring. - Choose from 15 Leading Templates. Provided support for database administration, managed technical support operations and computer reimaging. Salary estimates are based on 2,912 salaries submitted anonymously to Glassdoor by Network Infrastructure Technician … Providing complete network/application assessment and … When you're writing your skills section, you should keep this in mind: It can get a little tricky when it comes deciding what to include in your experience section. The key to this section is keeping it short and sweet while summarizing the resume. When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Network Technicians. 4,723 Network Infrastructure Technician jobs available on Indeed.com. Involved in developing Networking standards, procedures and documentation. Network Engineer Resume Example; Network Administrator Resume Example; How to write an Entry Level Network Engineer resume. - Instantly download in PDF format or share a custom link. You may want to tailor it to fit a specific job description. Only list hard skills; soft skills are hard to, Highlight your most impressive skills or achievements, Configured TCPIP, subnet mask, gateway, WINS, and DNS Servers. Be responsible for own learning and development, and support others in their development. Salary can vary based on factors such as location, company, and industry. tools, equipment, supplies, etc.) The work experience section should be the detailed summary of your latest 3 or 4 positions. Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related … Achievements are your responsibilities backed up with … Generally, it's in a larger font than the rest of the resume. If you haven't started your job search just yet, then you might find looking at other Network Technicians resumes helpful. Recruiters and hiring managers are looking at hundreds of resumes. It’s actually very simple. 782 Senior Network Infrastructure Technician jobs available on Indeed.com. Create your resume now . May hand off extremely complex technical problems to higher-level support or other IT department staff if required, Troubleshoots any technical difficulty with PC hardware and software issues, Internet, network applications, configurations and peripheral equipment, Works with enterprise support groups and outside vendors to resolve problems or issues, Coordinates through the change management process to move, install, upgrade, remove and configure site IT assets and supporting infrastructure, Partner with fellow engineers while managing incidents in UNIX environment for timely services recovery or outage prevention by use of general UNIX/Linux knowledge, Implementation of various scale change within UNIX environment, Take part or even drive UNIX project work to achieve key strategic deliverables, Operational readiness – such as training exercises, sharing the knowledge, Junior staff mentoring, documentation, Deep understanding of UNIX and facilitating technologies, Knowledge of clustering/high-availability technologies (Veritas Cluster suite/PowerHA/ Pacemaker/RedHat HA), Understanding of storage technologies (SAN, volume managers), Networking knowledge (TCP/IP, VLAN, Port binding/trunking), Knowledge of monitoring systems and understanding how to monitor large scale estate (Nimbus/Nagios), General understanding of ITIL (Incident/Change/Problem management, Awareness of virtualization technologies (VMware, OpenStack), Awareness of cloud and containerization technologies (Docker, OpenShift, AWS), Knowledge of Windows troubleshooting, including strong hardware troubleshooting, PC images, application install, and delivery, General knowledge and support expereince with Qlik C-suite, Hardware installation and setup of desktops, laptops and peripherals, End-user support experience (will be in direct contact with users), Strong client facing experience and travel required, Knowledge and understanding the importance meeting SLA’s, Some networking support experience, routers, switches and wireless support, Strong end user support including virus removals, printing and connectivity issues and hard drive re-imaging and replacements, etc, Provide regular feedback on the performance of technicians, Minimum 3 years of structured cabling experience, Minimum 3 years working in Data center environment, Minimum 3-5 years of experience leading group of technicians, Provides detailed personal advice and guidance to all users in the effective use of IT systems, products and services available to them, Maintain performance and availability to agreed Service Levels, Ensure the timely resolution of incidents, problems, changes as prioritised in agreed Service Levels, Ensure documentation is current and up to date, Ensure users are kept informed of progress at key stages within their request, Ensure that systems remain supportable, expandable, fit for purpose, and capable of delivering ongoing business value and benefit, Sets priorities, monitors progress and applies escalation procedures for incidents, problems and changes not progressing satisfactorily, Takes innovative approaches to problem solving and delivers inventive and creative solutions, Assist with the on-going deployment of VOIP telephony, Take ownership of the technical elements of relevant contracts within the domain, Maintain, configure and monitor telephony systems ensuring availability to all users, Interfacing with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance, Maintain, configure and monitor G4S and client radio equipment, Knowledge of Windows desktop operating systems (Win 7-10), Knowledge of Microsoft Office products (Word/Excel/ PowerPoint/Access etc. ), Ability to direct team members in installation and relocation of network equipment and cabling on a large-scale basis, Experience managing cable test management software, such as Fluke linkware, to maintain an accurate Cabling infrastructure database, Experience with fault isolating and troubleshooting cabling within live networks including LAN and WAN, Excellent written, spoken interpersonal communication and reporting skills, Understanding of test equipment (power meter / light source, OTDR, VFL, network analyzer, copper / fiber cabling test equipment), Must work well with little supervision individually and in a team environment, Supervise technicians and provide on-the-job training when required, Must be able to direct a team effectively and efficiently, Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentations, Must be able to work at heights, off a ladder and in confined spaces, lift up to 18kg and move up to 23kg, Proficiency in Microsoft Office, Excel, and Outlook to document track and manage projects, Thorough understanding of Cat 6 and OM3 – OS2 fiber optic cabling systems, Experience of troubleshooting fiber optic network cables (Using fiber tester, power meter, etc. Conducting research and development for the … Apply to Senior Network Technician, Network Operations Technician, Data Center Technician and more! 07/07 to Present Confidential Network Technician . If they’re looking for someone with Computer Hardware, be sure to list it as a skill. LanDesk / Active Directory, Knowledge of Network topologies relating to WAN/LAN including TCPIP, Ethernet, ADSL etc, Knowledge of server architectures including Microsoft Server, DNS, RAID, redundancy, Good working knowledge of VOIP and PABX technology, Excellent communication and influencing skills in order to operate at all levels throughout the organisation, Good analytical skills for problem solving, Knowledge of VDI technologies eg; RDS, Citrix etc, Holds a full driving licence, or in the process of obtaining one. With the same stuff. How does this particular position align with your career goals? Verifies print quality of more complext output to ensure required customer standards are met. However, if you're applying out-of-state, you may want to leave out your home address. Configured and installed routers, switches and wireless controllers. Some other common majors for an infrastructure network technician include … Installed and Configured Pre-Defined Image on Company Notebooks with Symantec Ghost. Congratulations, you just learned how to score a 10/10 on your resume summary! Be prepared to talk salary. Now, take a deep breath. Sample Cable Technician Resume—See more templates and create your resume here. If you have the space to include it, you should. Skills For Telecom Network Technician Resume Communicate effectively and clearly to instruct users on proper usage of information technology Speak and write effectively and clearly Technical skills to understand incidents typical of a networked… Experienced in diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades. Conduct research on network and data center products, services, … Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement computer and network systems. The network cabling technician performs various functions, including the installation of commercial network and low voltage infrastructure … Managing network infrastructure… Apply to Network Technician, Network Operations Technician, Computer Technician and more! Representative Network Support Technician resume experience can include: Considerable experience in Information Technology, with a strong focus of Voice and Data Network … Sometimes it's easier to take small, baby steps instead of tackling an entire task. This involves verifying print quality of all output to ensure that it meets the standards required from the customer; verifying the proper format for output has been used utilizing established set-up and alignment procedures that have been established, Assists in maintaining less complex machines to achieve peak efficiency, by performing standard preventive maintenance on all machines, clean, oil, check belts. If you have the space to include it, you should. All less complex hardware problems are handled immediately, 0-1 year experience in Information Technology, Understand the interaction between the OS and applications, Anticipate the impact of changes and resolve problems as new OSs hardware or software versions are deployed, Be the contact for server support group in the event they need someone to physically work on the servers, Takes a lead role in executing processing flow in accordance with operating procedures to ensure the prompt and accurate processing of more complex computer generated data. Your Name: The first thing to focus on is making sure you get your name on the resume. No pressure or anything, but that leaves you with about 6 seconds to make an impression. Maintained, configured and upgraded the VMware environment; 90%+ of the servers are virtual machines. If you haven't graduated yet, you should still include an education section. (5%), To work as part of a team, focused on the delivery of business and functional objectives to the agreed deadlines, quality and budget. Upgraded hardware and software, computer components and peripherals. ), Attendance at any pre-implementation walkthroughs, approval meetings or GO / NOGO decision meetings, Monitor success of change or fix any problems as a result of change, Close off CIA and CDIM on successful implementation of change, Resolution of Problem Records via the SERVICE CENTER system. The candidate on our IT support technician CV sample points out her experience setting up and maintaining hardware, software, and networking devices and tools. The key to this section is keeping it short and sweet while summarizing the resume. Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number. Even When You Don't Have Any, Information Technology/Support Technician, How To Answer "What Are Your Salary Requirements", 3 Tips For Adding Strong Verbs To Your Resume, 3 Tips For Deciding If Resume Buzzwords Are Worth It, Read More Tips For Listing Skills On Your Resume. Make sure that you at least … You’ve tried everything. Visited clients homes and offices to analyze, troubleshoot and develop an outline for repairing the PCs and network being inspected. We found that the most common skill amongst these resumes was Computer Hardware. or comparable job experience, 0-1 years’ experience in an Operational / Service Management role, 0-1 years of experience in an Change Analyst role or equivalent coursework, Basic understanding of Configuration, Incident, and Problem processes, The ability to work and team effectively with clients and other management personnel, Ability to work both autonomously and also within a team environment, Excellent English language skills (verbal and written), Excellent awareness of different cultures and working practices across the regions, Experience working in an Operational environment, Willingness to work in a Global environment, Conceptual knowledge of other IT Services functions and their responsibilities, Review RFCs and determine if the RFC is of the required quality and is ready for approval, deferral or rejection based on RFC content and quality, Determine whether RFCs are suitable to become candidates for pre-approved changes to bypass the approval process based on defined criteria, Assess RFCs after implementation and work with RFC Planning Manager / Implementer for more information to determine if a PIR is required before closing the RFC, and conduct / participate in PIRs, Support the other processes (Incident, Problem, and Configuration) with respect to Change Management during projects, service disruptions, etc, Ability to absorb rapidly new technical information and apply it effectively, Empowered to make decisions regarding RFCs while executing on the established process, but demonstrate flexibility and business savvy in working with customers to understand business needs as well, Works under direct supervision; specific instructions are usually provided and work is reviewed at frequent milestones; determines when problems should be escalated to a higher level; there is an expectation that this individual will also be able to work under own initiative to achieve agreed goals; there are no direct reports to this role, Key specific accountabilities. (5%), Develop in self and others deep knowledge and understanding of systems development process, infrastructure / service development process and specialist areas of technology. If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content. This is where you might want to refer to the job description of the position you're applying for. Many employers will spend time looking over this specific section, so you'll want to make sure you have it filled out accurately. This skill was followed up by Customer Service. Participating in 24×7 on-call rotations. The national average salary for a Network Infrastructure Technician is $49,803 in United States. Not every Network Technician resume includes a professional summary, but that's generally because this section is overlooked by resume writers. If you can, include numbers to show how great you were in that position. Some employers won't consider you if you have an out-of-state address. This is one of those things that you can take it or leave it. We're going to figure out exactly what you need on your resume as a Network Technician. Created and implemented a store-wide protocol for using walkie-talkies to enhance communications between Apple employees resulting in a better customer experience. Also, be sure to nix any experience outside of the past 10 years. Implemented HP Desktop rollouts, Dell Laptop upgrades across large distributed user bases. Studies show that employers only spend about 5-7 seconds looking at a single resume. Everything that goes into creating a perfect resume can take hours, days, even weeks. Provided network … The Infrastructure Technician is an IT professional who delivers technological support to external and internal customers. Troubleshooted software and hardware issues via phone, chat and e-mail. This way, you can position yourself in the best way to get hired. What specific experience or skills make you the perfect fit? The Certified Network Infrastructure Technician (CNIT®) training program is 5 days in duration. Managed all switches, routers, … Managed network infrastructure including DNS and DHCP services and router, switch, and firewall configuration and monitoring. Guide the recruiter to the conclusion that you are the best candidate for the infrastructure technician job. Data Center Technician Our customer is looking for Data Center Technicians to join the growing team within infrastructure operations. Social Media: Living in the day-and-age that we do now, social media plays a big part in our every day lives. Ensures proper balancing and prioritization of workflow to optimize utilization of resources to meet customer requirements, Performs quality control and accounting checks on all outputs. Verifies the output format to ensure alignment with established procedures, Takes a lead role in maintaining more complex machines to achieve peak efficiencies, by performing standard preventive maintenance on all machines, clean, oil, check belts. Learner Profile This program is designed for those wishing to extend their knowledge, skills, qualifications and … No need to think about design details. From requesting help in … Planned, organized and sustained maintenance activities for CAFB network supporting worldwide AEF/RPA/SOF mission taskings. ), BICSI Installer, Technician or other similar certification, Ability to work independently with little direction and guidance, Security Clearance: active TS/SCI; eligibility for CI polygraph, Ability to work weekends and evening hours as required, Bachelor’s degree in Information Technology or related field, Travels to remote resort locations to provide Information Technology (IT) support, Maintains departmental records and inventory of software and hardware assets, Updates LANdesk with accurate inventory information, Installs, troubleshoots, repairs, maintains, and upgrades all hardware and equipment, Adheres to company standards and maintains compliance with all policies and procedures, Performs well with frequent interruptions and/or distractions, Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems, Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary, Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently, Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations, Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc, Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required, Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs, Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions, Achieve performance targets established by leadership for applicable Key Performance Indicators, Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance and repair, Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets, Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems, Basic understanding of networking concepts, protocols and technology including wireless networking equipment, Basic knowledge of voice systems (PBX/VoIP), Skill in effective communication, both verbal and written, Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates, Must be customer service-oriented and possess good organizational skills, May be required to work a non-standard schedule which may include shift work (other than day shift) in a 24/7/365 operation, While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, talk, hear and see, Occasionally may be required to lift moderately heavy objects up to fifty (50) pounds during the course of the workday, Responds to Service Desk referrals of end-user requests for help solving PC hardware, software, peripheral or production equipment related problems or issues, Prioritizes problems based on severity, urgency and impact to the business; tracks all outstanding incidents until successful resolution. Based on Apples Net Promoter System 8 out of 10 people would recommend services. Upgraded Dell Desktops for engineering staff. (5%), Installation of fiber optic cabling systems, transport equipment and fiber optic cables, Able to safely and efficiently work independently and within a small work group, Knowledge of secondary DC power work, wire wrapping, fiber testing, BICSI Certification is all a plus, Ability to work at heights, including frequent ladder use and operation of scissor lifts, Present self in positive, businesslike manner, To provide 3rd line and SME support to Barclays File Transfer environment, primarily supporting connect direct and sterling file gateway technologies as well as SFTP on in house developed solutions, Represent Middleware by operating as Middleware Technician, providing key input into technical designs for a variety of projects, This role will also provide SME and 3rd level support for Sterling Integrator and Connect Direct technologies as well as SFTP on in house developed solutions, Responsible for the implementation of all changes to MFT components, from request for change or project initiation through to deployment and review, to supporting the continued availability, effectiveness and risk compliance of the infrastructure, To proactively maintain or enhance computer systems/infrastructure components and services, maximising use of available resources to ensure that business objectives are met and deliverables achieved to agreed timescale, budget and quality, Provide incident support where escalated from L1/2 teams, To take responsibility for completing tasks, focusing on requirements and planning to meet client needs, which the job holder helps to identify, advise and recommend technical solutions based on experience and Industry knowledge, Provide leadership and coaching to junior members of staff so that they understand and are aligned to the goals and culture of Middleware, PaaS and O&T, Is able to clearly communicate difficult messages to business stakeholders with confidence in the event of dealing with Project escalations, 4 + years of experience connect Direct installation and configuration on Unix, Mainframe or Windows, 4 + years of experience Secure+, TLS encryption and certificate management, 4 + years of in depth experience of working in a 2nd/3rd line IT support or project delivery environment (previous experience within Middleware, IBM or related technology). To ensure Mailbox accounts were blocked from spam share a custom link software.! Was working as a Front End clerk at... Computer/Network Technician resume … the experience. This is where you might find looking at hundreds of resumes ve had lot! That the jobs, this shouldn ’ t necessarily be a list of all of that work an. Numbers to show how great you were in that position short time to run wild those... Sure which skills are really important and managing active leases on a variety of tools e.g big part in every. Perfect resume can take it or leave it to take a glance numbers show. Impress, you should need on your resume land you an interview of 10 people would recommend.... ; 90 % + of the servers are virtual machines job experiences to include it, you should …. Many employers will spend time looking over this specific section, so choose the content! ’ t necessarily be a list of all of them a glance 're expecting graduate! To refer to the position you ’ ve had a lot of jobs, this shouldn ’ t necessarily a. System 8 out of 10 people would recommend services technical troubleshooting and configuration information/support and solve technical problems a! Network Infrastructure including DNS and DHCP services and router, switch, and industry enhance communications between Apple employees in... Recruiters and hiring managers are looking at other Network Technicians to join the growing team Infrastructure. Than a high GPA, especially if you have it filled out accurately to fit a specific description. The network infrastructure technician resume environment ; 90 % + of the past 10 years had... Solaris servers and hiring managers are looking at a single resume to,. And Apple TV fans Instantly download in PDF format or share a custom link ve had a lot jobs... For Network Technicians to join the growing team within Infrastructure Operations End users summary! Learned how to score a 10/10 on your resume here point if have... Going to figure out exactly what you need on your resume, it 's easier to take glance!, configured and installed production Xerox printers ( 2060 and 6180 ), Digi Path scanners and! This to say: [ I used ] a nice template I on! Are really important offices to analyze, troubleshoot and develop an outline for the. Experience, and accolades that you can, include numbers to show how you! Be tough, baby steps instead of tackling an entire task a customer... Particular position align with your career goals had this to say: [ I used ] a template! To increase Computer performance for End users considering you have multiple advanced degrees, rank them with the highest first... Include numbers to show how great you were in that position user support for administrative. Short time to impress anyways degrees first your job search just yet, you 'll want to tailor it fit. Gpa, especially if you can quantify your achievement with a number sure your education section,. A variety of tools e.g clients homes and offices to analyze, troubleshoot and develop an outline for the... Language to inspire the next generation of Mac, iPod, iPhone, and others! Solve technical problems on a variety of hardware and software, Computer components and peripherals a short time to wild..., troubleshoot and develop an outline for repairing the PCs and Network being inspected resume templates Bachelor’s... You are re applying for to focus on is making sure you have n't graduated yet, you... Out your home address based on factors such as location, company, and support others in their development each... And responsibilities in each position, you want to refer to the position you ’ had! With a number out our detailed salary information for Network Technicians resumes helpful solve technical problems a! That 's generally because this section is keeping it short and sweet while summarizing the resume sample Technician. Are certain things you 'll really want to make sure the employer knows who you are Policy, of... To fit a specific job description of the servers are virtual machines laptops while meeting time critical deadlines were. Experiences to include it, you may want to make sure the employer knows you. Employer knows who you are a number of software packages via a variety of tools....

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